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Someone is NOT FOLLOWING RULES OR DIRECTIONS
what YOU can do
Losing your cool takes the focus off of what they need to do and can make their behavior worse.
Be consistent with the rules.
Explain the rules and the consequences if they choose not to follow the rules.
Give them a time limit to decide, give them space to make their decision, and thank them if they make a good one.
Don’t take the behavior personally. Take your own space if you need to in order to stay level-headed.
Medical or Emergency Care
A clinic or emergency healthcare provider is able to evaluate and determine the appropriate level of care. The patient will go through a medical screening process so medical providers can determine the best treatment based on the patient’s needs. This may include referral to a mental health professional or hospitalization.
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